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Helpdesk Team Lead
Helpdesk Team Lead The role will report into the Head of Application Services and will have full accountability of the Service Desk function. The role will require leading, mentoring, and motivating the IT Service Desk Team to ensure the performance of 1st/2nd line service, ensuring that service levels and KPIs are achieved and customer expectations are met or exceeded Responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service a... ## Type : Permanent ## Location : London, United Kingdom

Tue, 03 Feb 2015 00:00:00 GMT



Helpdesk Analyst
Apply for Helpdesk Analyst via JobsGoPublic. Full Time role working for Nacro. Find your perfect job and apply today.. Nacro are recruiting an experienced help desk Analyst to be based in Birmingham, working as part of a small busy IT Team. Your role...

Mon, 02 Feb 2015 15:52:28 GMT



Helpdesk and Projects Manager
Apply for Helpdesk and Projects Manager via JobsGoPublic. Full Time role working for Islington Council. Find your perfect job and apply today.. LB Islington, Childrens Services, Partnerships and Support Services, Schools ICT Post Title  Helpde...

Mon, 02 Feb 2015 00:00:00 GMT



ICT and SIMS Helpdesk Engineer
Apply for ICT and SIMS Helpdesk Engineer via JobsGoPublic. Full Time role working for Islington Council. Find your perfect job and apply today.. LB Islington, Childrens Services, Partnerships and Support Services, Schools ICT Post Title  ICT &...

Mon, 02 Feb 2015 00:00:00 GMT